Delivery

UK Deliveries

We ship all orders from the UK, with all orders being shipped after 24 hours processing. Delivery typically takes 1–2 working days. Your delivery experience is important to us, which is why we use DPD for all our UK parcels. Standard delivery fee is £6.90 (higher on bigger or heavier items).

International Deliveries

We ship all orders from the UK, with all orders being shipped after 24 hours processing and it usually takes 5-7 working days for the item(s) to be delivered. Your delivery experience is important to us, which is why we always choose a trusted courier (DPD, FedEx, DHL or alternative). Delivery fees start at £20 (approx.€21). Please proceed to checkout to get the exact quote). The prices do not include additional international duties or taxes, which will need to be paid by the recipient upon delivery.

Duty and Taxes

We ship all our items from the UK and the prices do not include additional international duties or taxes, which will need to be paid by the recipient upon delivery.

Claims

Please note that any claims for missing or damaged items must be done within 7 days from the item(s) being marked as delivered. All claims must be done via e-mail (sales@myluxelondon.com).